What operating system templates do you offer?
See our full list of operating systems.
I don’t see my preferred operating system listed. Can I upload my own ISO?
Yes, with the Upload ISO feature, you can upload your own bootable operating system image, mount it onto your instances and run through the setup process.
Do you offer console access?
Yes, you can access the console for your virtual machine using the control panel.
Do you allow editing of reverse DNS records?
Yes, we allow custom reverse DNS entries for your virtual machine IPs. You can update reverse dns information directly from your customer portal.
Do you offer instance backups?
Subscribers may create snapshots of any active instance at any time. We understand the importance of creating backups of all critical files/content/configurations and encourage all VULTR.com subscribers to maintain current backups as part of organizational business continuity planning and execution. We also offer daily automated backups – read more details about automatic backups.
Do you offer IPv6 support?
Yes, IPv6 is available in all of our 15 locations!
Do you offer managed hosting?
No, your instances grant you full root access and are 100% self-managed.
Do you support multiple IPv4 addresses per instance?
Every virtual machine comes with one primary IPv4 address. Up to two additional addresses are available for an extra fee.
Port X seems to be blocked on my VPS, are you blocking it?
Please see our documentation for a list of blocked ports.
Do you allow outbound SMTP?
In some instances, outbound traffic to the SMTP port may be blocked for new accounts. If you encounter this restriction, contact our support team from the customer portal.
What are the hardware specifications of your host machines?
In order to achieve the highest possible virtualized performance, all of our host machines use the latest-gen Intel CPU architecture with 100% SSD storage.
What type of virtualization do you use?
We utilize KVM ( Kernel-based Virtual Machine ) on 100% of our infrastructure.
How many GBs are usable on the 120GB SSDs for VDC?
The 120 GB SSDs on our Vultr Dedicated Cloud (VDC) product line offer approximately 110 GB of usable space.
Do your instances come pre-installed with cPanel/WHM, WordPress, PHP, MySQL, etc?
By default, instances will have a clean OS install without these additional packages but you will have full root/administrator to install any additional software you require. If you prefer that your instances come with some pre-packaged software already setup, we do offer a suite of one-click applications that add some popular packages, including cPanel/WHM, LEMP, OpenVPN, and more. See the full list of one click applications.
Do your instances come with a cPanel license?
No, instances do not come with a cPanel license by default. cPanel licenses are available for an additional $15/month for VPS instances.
Do you provide BGP sessions?
If you have your own IP space, we can provide BGP sessions. Contact our support department for more details.
Can you provide a full table with your BGP sessions?
Yes, we provide a full table by default (for both IPv4 and IPv6)
How does dedicated cloud differ from cloud compute?
Dedicated Cloud instances offer resources allocated to you with no noisy neighbors. You can rent 25%, 50%, 75%, or an entire dedicated server with the advantages of the Vultr platform including hourly billing and fast provisioning.
How do bare metal instances differ from compute instances?
Bare Metal instances offer direct access to dedicated servers with no noisy neighbors. Compared to compute instances which are deployed in a virtualized cloud environment, bare metal grants you unrestricted access to the underlying physical servers making these servers suitable for even the most resource intensive workloads.
Which cloud features does bare metal currently support?
Vultr Bare Metal supports a wide range of our Vultr cloud features, including all stock operating system images, one click apps, startup scripts, and SSH key preloading. Certain features – including snapshots, custom ISOs, additional IPs, and private networking – are currently not available. More features will be added in the near future, so stay tuned! See our full feature list